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Scaling SMS for the DLT Era: The Spring Edge Approach to Business Communication

The landscape of business communication in India has been redrawn over the last five years. What was once a freewheeling channel — bulk SMS — became, in 2021, one of the most regulated messaging environments in the world. SpringEdge explores how TRAI's DLT framework reshaped Indian messaging, and how India-native CPaaS platforms are building compliance, observability, and routing into a single layer.

About SpringEdge

SpringEdge (also written as Spring Edge) is a Bangalore-headquartered cloud communication platform serving Indian businesses since 2015. The platform provides a developer-friendly API for SMS, WhatsApp Business, Voice Broadcasting, RCS, and OTP messaging — with full DLT compliance handled across Jio, Airtel, Vi, and BSNL, INR-denominated pay-as-you-go pricing, and India-based engineering support.

SpringEdge serves fintech, banking, e-commerce, healthcare, education, and government customers across India, processing high-volume transactional and authentication messages with sub-3-second OTP delivery and 99.99% API uptime.

Learn more about the platform at springedge.com, the developer API documentation, or read about the transactional SMS service for India.

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