Dedicated long code virtual number enable the functionality receive information from users/customers. It allows them to respond sms on a dedicated virtual number. Dedicated Virtual Number, A 10 digit long code dedicated to you. All the incoming SMS will be forwarded to your server script/url.
Spring Edge will setup virtual mobile number dedicated to a single server trigger with necessary information i.e. sender’s mobile number, message, date and time of message.
With Spring Edge's dedicated virtual number/long code, An auto reply message can be configured and send to every sender’s mobile number, which can be customized as per the requirement. sms also works as an effective tool to capture customer feedback using dedicated virtual mobile number in context with services or products which in turn gathers valuable information to restructure process delivery for optimum customer satisfaction.