Spring Edge offers you a Two Way Messaging platform which allows you to receive SMS, besides sending it. Two-way messaging opens the communication channels to let businesses engage in 2-way conversations by receiving an inbound message from a mobile, thus creating a powerful message tool. 2way sms is highly productive to engage the user into a rapid and cost-effective multi directional communication.
SpringEdge's 2 way Messaging provides the functionality to interact with your mobile audience, to stimulate consumer interest or collect consumer information through advertising or marketing campaigns. It allows them to respond to campaigns, send follow-up messages, provide feedback, participate in competitions as well as build new and existing relationships.
To run a 2-way messaging service, a number is required to receive the inbound message. Spring Edge’s 2-way SMS service offers shortcodes and long numbers to receive real-time SMS responses immediately and efficiently. These 10 digit numbers are accessible globally and not just restricted within the networks in India. Moreover, long codes are charged as per the regular SMS rates of the user unlike short codes which are priced at a premium rate. Long code is an apt solution to strike a two way communication with existing customers hence resolving their queries and even intimating them about any notification.
With our trusted reliable gateway and cost-effective reply paths, the message replies can be forwarded to email addresses, stored in the application inbox, or forwarded to your URL via our API.