SpringEdge integrates with Zoho CRM through Deluge scripts — Zoho's built-in scripting language. Use the invokeurl function in workflow rules, custom buttons, or scheduled functions to call the SpringEdge API and send SMS automatically.

This integration works with Zoho CRM, Zoho CRM Plus, and Zoho One. No external plugins or marketplace apps needed — just configure a Deluge script and start sending.

Deluge Scripts

Use Zoho's built-in scripting — no external tools needed

Workflow Rules

Trigger SMS on lead creation, deal stage change, or any module event

CRM Field Merge

Personalise SMS with contact name, deal value, and custom fields

// Zoho Deluge Script
// Add this to a Workflow Rule custom function

url = "https://api.springedge.com/v1/sms/send";

headers = Map();
headers.put("Authorization",
  "Bearer YOUR_API_KEY");
headers.put("Content-Type",
  "application/json");

// Get lead details from trigger record
phone = input.Leads.get("Mobile");
name = input.Leads.get("First_Name");

payload = Map();
payload.put("to", phone);
payload.put("sender_id", "SPREDG");
payload.put("message",
  "Hi " + name + ", thanks for your "
  + "interest in SpringEdge. Our team "
  + "will contact you shortly.");
payload.put("type", "transactional");

response = invokeurl
[
  url: url
  type: POST
  parameters: payload.toString()
  headers: headers
];

info response;

DELUGE CODE

Zoho Deluge Script Example

This Deluge script calls the SpringEdge API to send an SMS when a new lead is created in Zoho CRM. It pulls the lead's mobile number and first name from the CRM record and sends a personalised welcome message.

Setup Steps:

  1. Go to Zoho CRM → Setup → Workflow Rules
  2. Create a new rule triggered on Lead creation
  3. Add a Custom Function action with the Deluge code
  4. Replace YOUR_API_KEY with your SpringEdge key
  5. Save and activate the workflow

Use Cases

Lead Welcome SMS

Send an instant welcome message to new leads as soon as they enter your Zoho CRM pipeline.

Deal Stage Alerts

Notify sales managers when deals move to negotiation, won, or lost stages.

Task Reminders

Send SMS reminders for overdue tasks and upcoming activities assigned to team members.

Custom Button SMS

Add a "Send SMS" button to any Zoho CRM record that lets reps send one-click messages to contacts.